Changes in delivery due to Covid-19 :

Due to the current government measures promoting staying at home and non-essential travel I am restricting my despatch days to one a week, namely each Friday. All order placed by Thursday at 3pm will be sent out the Friday of that week. Many thanks for your understanding. 

Royal mail are suggesting it may take a day or 2 longer for items to reach their destination, although my shipments have been unaffected by this so far!

Of course, if you are local you can take advantage of collecting from me - I will leave your parcel outside my front door (which is covered) for you to collect at a time convenient to you.

All workshops have been postponed. I will contact you all when new dates have been arranged, and I can't wait to do so! 

 

All orders are sent within 1-2 working days from order receipt unless otherwise stated above, and are expected to arrive with you within 3 days from despatch date.

 

Framed prints are sent wrapped in protective padded cardboard and boxed in order to reach you safe and sound.

Cards and unframed prints are wrapped and and sent in a hard backed 'do not bend' envelope.

 

Orders will be sent by 1st or 2nd Class Royal Mail and should reach you within 3 working days from order receipt.

If you have booked a workshop you will receive an email confirmation from me. You don't need a ticket, just the name you booked with when you arrive at the workshop venue.

​If you're local to me and would like to collect directly (and save on postage cost) then you can! Collection is from my home studio in AL10.

On the Payment screen please select the option for 'buyer collect'.

Once your order has been placed I will email you to arrange best collection time.

Buyer can usually collect within 1 working day. Thanks!

Any problems? Let me know and I'll do everything I can to help.

Email jen.roffe@gmail.com or use the contact form above.

Thanks!

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All images and artwork Copyright Jen Roffe 2020. Please do not reproduce without permission

JEN ROFFE | St Albans UK | 07879406498

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